The Almanac
← back
Honest answers

The questions you ask before you sign up.

Plain answers. No marketing. What we are. What we are not. What is out there already, and what is genuinely different.

First, the why

The mental health system was built for textbook cases.

If you have ever waited eight months for a referral, sat through a tick-box assessment, talked to a clinician who has read Freud but does not know the thing in front of you, you already know.

The Almanac is not built for the textbook case. It is built for the typical person whose whatever-it-is has taken over their life - and who has been waiting for something that actually helps in the meantime.

What is out there.
And what is not.

An honest map of the wellbeing landscape so you can see where we sit.

The NHS pathway
Ten-minute GP appointment
8-12 month wait for IAPT or specialist
Tick-box clinical questionnaires
Limited number of sessions
No daily layer between appointments
Free at the point of use
Clinical credibility, slow scaling
Headspace, Calm, BetterHelp
Built for the easy 80 percent
Generic meditations or scheduled therapy
Same voice for everyone
Subscription churn, retention metrics
Limited adaptation to specific conditions
Often US-built, US-priced
Polished, light-touch, low-friction
The Almanac
A tool, not a service. You put it in your toolbox.
On demand, available the moment you reach for it
Helps you process what is happening, in real time
Five voices that adapt to who you are
Photo a letter, we hold the date and remind you
Held safety net, silence-detected, contacts named
UK-built, UK-hosted, UK-data-resident
Sits alongside care, never instead of it
No streaks, no scoring, no guilt for stopping
For the typical, not the textbook

The questions you actually have.

Is this just another mental health app?

No. Most apps are built for the easy 80 percent who would benefit from a meditation, a habit tracker, or a mood emoji. The Almanac is built for the people the wellness industry forgot - PTSD, complex trauma, recovery, long-term conditions, neurodivergence, carers.

It is a tool, not a service. You put it in your toolbox alongside the GP, the therapist, the support group, the dog, the sister you ring at 3am - and you reach for it when you need it. It does not try to be everything. It tries to be one useful thing, on demand, that helps you process what is happening to you in the moment.

What does it actually do for me, day to day?

Six things, in plain English:

Processes what just happened. Bad call with the consultant, anniversary you forgot was coming, a flashback. You voice-note it, the bot reflects it back in the right tone for who you are.

Holds the dates. Photo of any letter or appointment slip, we extract the date, the place, the who, and remind you the day before and an hour before. You do not have to remember.

Translates. Hospital jargon into plain English. Your jumbled thoughts into a draft email to your GP. Your carer notes into a clean log.

Notices patterns over weeks. "Your mood drops every Sunday, three weeks running." "Pain rises after the new medication." Things you would not see day to day.

Holds the door at 3am. When the call you would normally make is the wrong one. The bot is there, in the right voice, no judgement.

Notices when you go quiet. If you go silent past your chosen threshold, we follow the escalation chain you set up at intake. Gently first. Always with consent.

Will I have to relive my trauma to be heard?

No. We never ask you to retell anything. The intake form captures what you choose to tell us once. After that the bot speaks at the pace your nervous system can take, and you steer. Some users use it for daily check-ins and never go near the deeper stuff. Others go deep on day one. Both are fine.

Is my data really safe?

Yes. UK-hosted, encrypted on the way in, encrypted at rest, ICO-registered. We never sell your data, we never share with insurers, employers, or advertisers. The only people outside the platform who can see your record are the emergency contacts you named on intake, and only after the silence threshold you set yourself.

The four-promise short version is at /confidential.html. The full UK GDPR-compliant privacy notice is at /privacy.html.

What if I am in crisis right now?

The Almanac is asynchronous - replies come in seconds usually but are not guaranteed instant. If you are at immediate risk of harming yourself or anyone else, please call:

Samaritans 116 123 (free, 24/7) · SHOUT text 85258 · 999 for emergency · NHS 111 for urgent mental health.

The Almanac sits alongside these. We do not replace them.

Can it replace my therapist or my GP?

No, and we will not pretend it can. The Almanac is a wellbeing companion, not a clinician. It is the daily layer between your appointments. We can help you organise what to tell your GP, draft the letter to your specialist, log your symptoms over time, and remind you when you have a call coming. We cannot diagnose, prescribe, or run a course of therapy.

Will the bot judge me?

No. The bot is configured per persona to be non-judgemental and explicit about it. If you slip, relapse, miss a day, ghost it for a week, send it angry voice notes, or tell it the same story three times, it does not flinch. The pace and tone soften with the harder days, not harden.

Do I need to be diagnosed with something?

No. The intake asks what you are carrying in your own words. You can tick "rather not say" on every diagnostic question and the platform still works. We are not a clinical service - you do not need a doctor's letter or a referral to use it.

Can I just use it on my bad days?

Yes. There is no streak to maintain, no participation score, no guilt for ghosting it. The Almanac is there when you reach for it and quiet when you do not. The cadence watcher only kicks in if you go silent for longer than the threshold you set yourself - and even that is opt-out.

How is this different from journalling?

A journal is one-way. The Almanac talks back, in your persona's voice. It also remembers across days so it can spot patterns you have not noticed - the meds-flare correlation, the bad-Sunday cycle, the trigger that always shows up before a low week. And it can take action: drafting your GP email, prepping your tribunal bundle, reminding you of your sister's birthday. Journalling is private notes. This is a held record with someone who reads it back to you when it matters.

What if I do not like the voice?

You can switch. Five British personas, each tuned for a different kind of weight. If Sonia feels too gentle, try Thomas. If Ryan is too punchy, try Maisie. The bot picks up where the previous voice left off - your record stays the same, only the voice signature changes.

How much will it cost?

The first 30 days are free, full access (Dawn). After that:

Noon · £5.99 a month · daily, ongoing access
Dusk · £9.99 a month · everything in Noon plus voice notes, claim-letter drafting, and priority human review.
Lite · free, permanent · 3 messages a day so nobody gets locked out for not paying.

What if it does not help me?

Cancel any time. No charge after Dawn ends if you have not converted. No questions, no exit interview, no apology campaigns. Send "stop" in the bot, your subscription ends, your record stays available for 12 months in case you want to come back, then it is deleted.

If you want to stop AND delete everything immediately, send "delete me" instead. Within seven days nothing of yours remains.

Will my carer or family see what I write?

No - unless you specifically asked us to share with them on intake. The default is private to you. If you do consent for family / carer access, you can revoke it in one message any time.

Does it work in voice?

Yes, both ways. You can voice-note the bot and it transcribes, listens, and replies. You can also have the bot reply to you in voice (your chosen persona's voice signature). Useful for users who find writing hard, for dyslexia, for fatigue, or for the days when typing is too much.

What does The Almanac NOT do?

It does not diagnose. It does not prescribe. It does not run therapy sessions. It does not promise a cure. It does not replace a crisis line. It does not gamify your recovery. It does not score your "wellness". It does not nudge you toward upsells. It does not have a streak counter. It does not punish you for stopping.

What it does is sit with you, every day, in your voice, and hold what you tell it - so the system you have to deal with on your worse days is at least one fewer thing.

Where can I read more before I commit?

Still have a doubt? Send it in.

Email Matt directly. He answers everything, usually within a day. Real human, not a support bot.

matt@thealmanac.co.uk
The Almanac is not crisis care. If you are in danger right now or thinking about ending your life, call 999 or Samaritans on 116 123. They are trained for that moment. We are here for the long, quiet work between.